Freqently Asked Questions

1.  Who is Sunstarz Holidays?
SUNSTARZ Holidays is a travel club offering great accommodation throughout Australia and New Zealand.

2.  Where is Sunstarz Located?
SUNSTARZ is located at Level1, 89 High Street, Kew, Victoria, 3101.

3.  Use of Vouchers?
SUNSTARZ accommodation vouchers can be used at any of the Sunstarz participating hotels throughout Australia and New Zealand. Each voucher is accepted as full payment for one night's accommodation, subject to the Meal Deal or 2nd payment for one night's accommodation, subject to "Meal Deal" or "2nd night Free" terms being met.

4.  What about children?
Children are accepted at most of our hotels. Full details of additional charges are mentioned in each property description of the Sunstarz colour directory.

5.  What is Meal Deal?
The minimum amount our customer must spend at the hotel participating in 'Meal Deal' to get complimentary accommodation in return of the voucher(s).

6.  What is Pay for 1 night and get Next night free?
By paying for 1st night of accommodation our customer can stay for the next night by using SUNSTARZ accommodation voucher.

7.  What is the validity period of the Vouchers?
SUNSTARZ accommodation vouchers are valid for 12 months from the day our customers receive the package.

8.  Are these Vouchers transferable?
SUNSTARZ accommodation vouchers are transferable and can be presented as a great gift.